IT Support Specialist

Join Westerkirk Capital Inc. as an IT Support Specialist in Toronto, ON, providing exceptional customer service while managing various technologies and support requests.

Westerkirk Capital Inc., a distinguished private investment company, is seeking a full-time IT Support Specialist. This role involves delivering Level 1 helpdesk support, deploying equipment, and ensuring system reliability across diverse technologies. Your expertise in IT, along with a customer-oriented approach, will be pivotal in enhancing user experiences and maintaining operational integrity.

Key Responsibilities:

• Provide Level 1 helpdesk support and process work requests

• Deploy employee IT equipment and manage configuration changes

• Monitor servers and network applications for service continuity

• Maintain critical systems including servers and messaging platforms

• Train users on effective hardware/software usage

Requirements:

• 3-5+ years of IT experience is required

• Diploma in Information Technology or related field

• Required experience in a family office

• Proficiency in Microsoft 365, Azure AD, and related technologies

• Strong interpersonal and communication skills

Advance your career with Westerkirk Capital and enhance user experiences through your technical skills.
#J-18808-Ljbffr