IT Systems Coordinator at CONC

Provide vital IT support at Christie Ossington Neighbourhood Centre as an IT Systems Coordinator. This role focuses on technical assistance, digital workflows, and systems coordination across multiple Toronto locations.

As part of the IT team, you will manage day-to-day technical support, overseeing hardware and software systems, and contributing to digital workflow improvements. The role involves providing Tier 1 support, managing device setups, and ensuring effective use of Microsoft 365 applications. Your work will directly impact our community-focused initiatives, enhancing operational efficiency.

Key Responsibilities:

• Provide Tier 1 technology support for CONC staff

• Manage administration of Microsoft 365 tools

• Set up and configure laptops and desktops

• Respond to helpdesk tickets for troubleshooting

• Assist teams in transitioning to digital workflows

Requirements:

• 1–3 years in technical support or IT roles

• Experience with Microsoft 365 environments

• Strong troubleshooting and problem-solving skills

• Good organizational abilities for managing requests

• Post-secondary education in relevant field preferred

Bring your IT expertise to enhance digital services and support our community initiatives.
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