Manager, Reporting & Insights

Position: Manager, Performance Reporting & Insights
Be a pivotal player at BMO in the role of Manager, Performance Reporting and Insights, offering a hybrid work model in Toronto. Spearhead customer metrics development and optimally manage reporting processes.

As a Manager in Customer Insights and Reporting, you will oversee the analytics for Personal banking by ensuring that metrics align with business objectives. Your analytical expertise will facilitate data-driven decision-making through reporting enhancements and stakeholder collaboration. Deliver reports that not only evaluate customer growth but also support continuous improvement initiatives.

Key Responsibilities:

• Lead the generation and analysis of customer reports

• Develop and maintain dashboards for performance measurement

• Optimize data workflows and visualization techniques

• Collaborate with analytics teams and business experts

• Ensure alignment with risk management standards

Requirements:

• 3-5 years of analytical experience in a related field

• Advanced skills in SAS, SQL, R, or Python

• Strong capabilities in data storytelling

• Excellent analytical and negotiation skills

• Relevant degree or equivalent experience

Lead reporting innovations and customer insights at BMO in Toronto.
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