IT Service Delivery Manager at SS&C
Job in
Toronto, Ontario, C6A, Canada
Listed on 2026-06-28
Listing for:
SSu0026C Technologies Holdings
Full Time
position Listed on 2026-06-28
Job specializations:
-
IT/Tech
IT Project Manager, Systems Administrator, IT Infrastructure, IT Support
Job Description & How to Apply Below
This full-time position requires you to lead technical operations while effectively managing incident responses and problem-solving. Your collaborative approach will drive efficiencies and ensure high-quality IT service delivery to clients across various platforms.
Key Responsibilities:
• Manage IT infrastructure operations and major incident responses
• Lead cross-functional teams for service promptness
• Coordinate IT change implementations and testing
• Document ticket resolutions in the SSNC system
• Monitor international and domestic service commitments
Requirements:
• Strong understanding of IT infrastructure and operations
• Experience with ITIL best practices in service delivery
• Competency with managed services and monitoring tools
• Leadership skills to enhance team collaboration
• Ability to analyze and report on service performance
Utilize your technical skills and leadership to boost service delivery excellence at SS&C in Toronto.
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