Digital Adoption Consultant

Position: Digital Adoption Consultant Role Life
Elevate client engagement as a Digital Adoption Consultant with Canada Life. This full-time role is dedicated to facilitating the adoption of innovative digital solutions in the Retirement and Savings field.

You will engage directly with clients to tailor implementation plans that align with their operational needs. By translating technical capabilities into practical business outcomes, your role ensures clients gain maximum value from our platforms. A commitment to direct client interaction and problem-solving is essential for success in this role.

Key Responsibilities:

• Design tailored digital adoption strategies for clients

• Serve as a subject matter expert on digital platforms

• Facilitate client workshops and training sessions

• Promote understanding of digital feature implementation

• Collaborate with internal teams for feedback integration

Requirements:

• Experience in consulting or client success roles

• Ability to simplify technical concepts for clients

• Technical aptitude with digital workflows

• Background in pensions or financial services is a plus

• Bilingualism preferred for Quebec-based interactions

Drive client success and technological understanding at Canada Life as a Digital Adoption Consultant.
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