Director Digital Solutions – CIBC

CIBC seeks a Director of Digital Solutions to lead strategic innovations in payment platforms. Drive business value in Cash Management Online, enhancing client responsiveness and efficiency.

As a key member of the Digital Solutions team, you will guide product strategies addressing the needs of CIBC's business clients. Your expertise in critical payment products such as Wires and ACH will ensure best practices and compliance while fostering a culture of innovation. You'll manage project initiatives aimed at market penetration and profitability while focusing on a superior client experience.

Key Responsibilities:

• Manage business payment platforms and strategies

• Guide team in product management excellence

• Foster collaboration across departments and stakeholders

• Conduct risk analysis and monitor compliance

• Shape recommendations for strategic initiatives

Requirements:

• Over 10 years of experience in digital channels

• In-depth knowledge of payment processing

• Proven leadership and team building skills

• Strong project management ability

• Excellent communication and negotiation skills

Lead CIBC's digital transformation by enhancing payment systems and delivering strategic solutions that resonate with clients.
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