Associate, Client Design

Conduct discovery sessions to understand technology infrastructure, document current systems and pain points, and identify business objectives and success metrics.

Develop insights into business strategies, conduct gap assessments for digital adoption opportunities, analyze reporting needs, map workflows, and present findings with clear recommendations.

Analyze client data, develop detailed requirement documentation, and drive improved experience and financial results.

Partner with implementation teams to translate requirements into delivery plans, facilitate stakeholder communication, and identify and resolve blockers.

Support clients through execution-oriented service delivery, translate strategy into actionable plans with clear timelines and deliverables, and guide their digital transformation journey.

Build strong consultative relationships, anticipate client needs, communicate findings professionally, and coordinate seamless execution across teams.

Gather client feedback throughout engagement, compile insights from discovery and implementation phases, and circulate learnings to operations for process improvements.

Evaluate RBC's product offerings against client needs, provide product feedback to leadership on market gaps, and communicate solution options and competitive positioning insights.

5+ years in Asset Servicing or Asset Management with a proven track record creating and executing digital adoption strategies

Strong understanding of data requirements, including data governance, reporting, analytics, and translating business needs into actionable data solutions

Proven experience working directly with asset managers and C-suite stakeholders with the ability to build trusted relationships and communicate effectively across senior leadership teams

Bachelor's degree in Finance, Business, or related field

Exceptional written and verbal communication abilities and strong analytical and problem-solving capabilities with excellent client relationship building skills

Project management experience and consultative, solutions- oriented mindset

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

Leaders who support your development through coaching and managing opportunities

Ability to make a difference and lasting impact.

Work in a dynamic, collaborative, progressive, and high-performing team.

Flexible work/life balance options.

Opportunities to do challenging work.

Opportunities to take on progressively greater accountabilities.

Access to a variety of job opportunities across business.