IT Technician | Temporary position

## IT Technician | Temporary position in Toronto Apply locations:
Toronto, Ontario time type:
Full time posted on:
Posted Todaytime left to apply:
End Date:
July 12, 2026 (15 days left to apply) job requisition :
JR##
** Job Description
**** iA offices based in Toronto
**** Temporary position
**** Build the future with us
** Are you driven by information technology and eager to contribute to the purpose of a company that aims to help its clients feel confident and secure about their future? As an IT Technician, you will play a key role in delivering a high-quality, people-focused IT experience by providing hands-on, on-site technical support to users at our Vancouver office.

This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.
** What you’ll accomplish with us
** As an IT Technician, you’ll be at the core of our mission. Here are the main responsibilities:
* Welcome users at the IT service desk counter within iA offices, quickly assess their needs, and provide immediate, professional, and courteous on-site support.
* Assist users in person, gather feedback, and provide relevant advice on best practices for using tools, technologies, and IT services.
* Perform IT diagnostics, ensure rigorous follow-up with requesters, and aim to resolve issues efficiently within the assigned scope, minimizing escalation when possible.
* Handle IT support requests both on-site and through service management tools, ensuring timely and effective resolution.
* Install, configure, and handle company workstations, mobile devices, and IT accessories, while ensuring accurate updates to asset data, inventories, and documentation.
* Participate in supply and equipment management, including receiving, storage, and maintaining workstation staging and storage areas in good condition.
* Set up, operate, and dismantle audiovisual equipment for corporate events, and provide on-site technical support to organizers and presenters to ensure smooth execution.
** What could accelerate your success in this role
** We’re looking for someone who:
* Is known for their strong customer service skills, interpersonal abilities, collaborative mindset, and focus on continuous improvement, both in person and over the phone.
* Stands out for their excellent knowledge of office productivity tools and applications, including hardware, software, and online solutions.
* Demonstrates strong technical knowledge of Windows and Mac environments, as well as mobile devices (Android and iOS).

Experience with Internet or telecommunications service providers is considered an asset.
* Is recognized for their willingness to learn and ability to evolve in a constantly changing technological environment.
* Has a minimum of 2 to 5 years of experience in IT support and a College diploma (DEC or AEC) in IT or equivalent (any relevant combination of training and experience will be considered).
* Knowledge of French would be considered an asset.
** Why you’ll love working with us
*** A work environment where learning and development merge with a collective pursuit of excellence.
* A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed.
* The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative work spaces.
* Competitive benefits:
Flexible group insurance, competitive pension plan, stock purchase plan, vacation and wellness/personal development days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonus, discounts on iA products, and much more!
** Apply now and get ahead of your career, where your talent really belongs!
**** Still unsure about applying?
** At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply – your place might be with us, and we want to get to know you!
* The typical hiring range for this position is between 60 636$ and 79 585$ CAD per year; the base salary offered may vary depending on knowledge, skills, years of experience, and internal equity related to the role. At iA, we are committed to offering a fair, equitable, and market-based compensation structure. Our market data is updated annually to reflect the most current market conditions.
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