Help Desk Specialist - ServiceNow Access Management

Take on the role of Technical Help Desk Specialist specializing in access management using Service Now. Support efficient access request processes that align with security needs.

As a contract specialist for six months, you will apply your 3+ years of experience to manage user access requests, ensuring compliance with established policies. Expertise in Active Directory, Microsoft Azure, and strong communication skills are crucial for success in this role.

Key Responsibilities:

• Oversee access request management via Service Now

• Grant, modify, or revoke access to systems and applications

• Ensure strict adherence to security policies

• Collaborate closely with internal teams for access fulfillment

• Document all access requests and changes comprehensively

Requirements:

• At least 3 years of relevant experience

• Proficient in Service Now and Active Directory

• Exposure to Microsoft Azure and Exchange

• Strong oral and written communication abilities

• Knowledge of Tableau Reporting or Power BI is advantageous

Enhance security frameworks by effectively managing user access requests and utilizing your technical skills.
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