Assistant Manager, CRM & Digital Merchandising

Elevate the digital presence of Dior as the Assistant Manager in Digital Merchandising & CRM. Lead merchandising and CRM strategies aimed at the Canadian market.

Parfums Christian Dior Canada seeks a dynamic candidate with 3-5 years of experience in digital strategies. In your role, you will oversee product launches on Dior's websites, enhance customer engagement through CRM initiatives, and work as a key liaison among teams in Canada, the U.S., and Paris. Problem-solving under minimal supervision is essential.

Key Responsibilities:

• Manage and execute product launch operations online

• Update best-selling product pages and optimize searches

• Collaborate on CRM initiatives across digital platforms

• Test promotional banners and offers with precision

• Track performance indicators for CRM campaigns

Requirements:

• 3-5 years in digital merchandising or CRM needed

• Proficient in Microsoft applications and e-commerce platforms

• Experience in handling Jira, and project management tools

• Strong communication and stakeholder management skills

• Analytical mindset with a focus on performance metrics

Utilize your digital expertise to drive realization of Dior's ambitious vision of luxury and beauty.
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