Senior Analyst, Client Insights

Career Opportunities:
Senior Analyst, Client Insights (14119)

Requisition  
14119 - Posted - Location (2)
- Canada - Province of Job Posting (2) - Career Site (2)

The Senior Analyst, Client Insights provides analytical support, reporting expertise and meaningful insights that help leadership make informed decisions. The role requires strong analytical thinking, the ability to simplify complex data, and the confidence to engage directly with stakeholders at all levels. The analyst owns recurring reporting, develops dashboards, and leads or contributes to analytical projects that improve the client and advisor experience.

Insight generation and analytics

• Translate raw data into meaningful insights, visualizations and recommendations for business partners.
• Develop, enhance and maintain dashboards and recurring reports used by senior leaders.
• Conduct ad‑hoc analyses to address emerging questions related to client and advisor experience.
• Prototype and test new analytical approaches; refine outputs based on feedback.

• Manage end‑to‑end delivery of recurring reporting cycles, including data collection, validation and quality assurance.
• Coordinate inputs from multiple stakeholders to ensure reports are accurate and delivered on time.
• Troubleshoot data or automation issues and collaborate with technology teams when required.
• Work with cross‑functional partners to gather requirements, understand business needs and align on analytical deliverables.
• Present insights clearly and confidently to leaders, including Directors and VPs.
• Build trusted relationships as a reliable resource for data‑driven decision‑making.
• Identify opportunities to enhance existing dashboards and reporting processes.
• Recommend and implement improvements that increase efficiency, clarity or business value.

• Coach junior analysts, interns and rotational staff by reviewing work, guiding requirement collection and supporting review sessions.
• Contribute to team planning and recruitment activities, as needed.

• Post‑secondary degree/diploma in a relevant discipline and/or equivalent work experience

• 2+ years of strong analytical skills with experience transforming complex data into actionable insights.
• 2+ years of work experience developing data‑driven dashboards, storytelling: ability to communicate knowledge, insights, and recommendations in a clear, succinct, and action‑oriented way to a variety of business & technical audiences
• Proficiency with SQL
• Proficiency with business intelligence tools (e.g., Power BI and/or Looker)
• Proficiency with at least one of the automation tools (e.g., Power Apps, Power Automate, Python or R script)
• Ability to validate data, diagnose reporting issues and recommend solutions.

• Clear, concise communicator able to tailor messages to senior audiences.
• Strong ability to structure insights and provide well‑supported recommendations.

• Demonstrated ability to prioritize effectively in a fast‑paced environment.
• High attention to detail and strong execution discipline.

The expected annual base salary range for this role is $65,500 - $91,000, which is determined based on skills, knowledge and experience and geographic location. In addition to base salary, this role is eligible for annual short‑term incentive, health and well‑being benefits, retirement and savings plan, paid time off and career development.

Competitive Compensation & Recognition
: competitive base salary, performance‑weighted bonus, education/career support, option to join Employee Share Purchase Plan with employer matching component.

Employee Benefits & Insurance
: competitive health and dental coverage, flexible plan for you and your family and short‑term & long‑term disability plans.

Retirement Savings Programs
: voluntary Defined Contribution Pension Plan

IG is a diverse workplace committed to doing business inclusively — this starts with having a representative workforce! We encourage applications from all qualified candidates that represent the diversity present across Canada, including racialized persons, women, Indigenous persons, persons with disabilities, 2

SLGBTQIA+ community, gender diverse and neurodiverse individuals, as well as all who may contribute to the further diversification of ideas.

IG is an accessible employer committed to providing a barrier‑free recruitment experience. If you require an accommodation or this information in an alternate format at any stage of the recruitment process, please reach out to the Talent Acquisition team who will work with you to meet your needs.