E-Commerce & Digital Marketing Lead

Join The Swatch Group as the E-Commerce & Digital Marketing Manager in Toronto, Ontario. Oversee e-commerce operations and drive digital marketing strategies to maximize online presence.

In this full-time position, you will lead the optimization of e-commerce channels and ensure a seamless customer experience. Collaborating with cross-functional teams, you will manage campaigns, performance metrics, and customer service interactions in both English and French.

Key Responsibilities:

• Direct daily e-commerce operations and ensure order accuracy

• Handle customer service inquiries across multiple platforms

• Develop strategies for digital marketing and campaign management

• Utilize analytics to track performance and drive improvements

• Manage SEO and social media engagement efforts

Requirements:

• Bachelor’s degree in Business or Marketing preferred

• 4–7 years in e-commerce or digital marketing

• Experience with digital campaign management

• Knowledge of analytics tools, including Google Analytics

• Strong leadership and organizational skills

Leverage your skills in digital marketing and e-commerce to drive success at The Swatch Group in Toronto.
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