Ottawa Bilingual Payment Operations Analyst

Payments Canada is looking for a Bilingual Payment Operations Centre Analyst in Ottawa to enhance the safety of payments across Canada. This vital role includes hands-on support and system performance monitoring.
As a Payment Operations Centre Analyst, you will be on the frontline of Canada's payment systems, ensuring their smooth operation and supporting financial members. Your adaptability for 24/7 shifts will allow you to engage in incident mediation and project contributions while ensuring best practices are followed in all processes.

Key Responsibilities:

• Conduct routine validation checks on payment systems

• Monitor dashboards for system anomalies

• Execute ITIL incident management functions

• Strengthen relationships with payment service partners

• Support new payment system deployments
Requirements:

• Fluent in both English and French

• At least three years in service desk or operations support

• Strong competencies in technical environments

• Willingness to work shifts and overtime

• Eligibility for background checks
Contribute to a safer payments ecosystem with Payments Canada as a Bilingual Payment Operations Centre Analyst.
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