AS400 Production Support Executive at TCS

Become a vital part of Tata Consultancy Services by providing support as a Production Support Executive focused on IBM AS400 systems. Leverage your expertise in CL and RPG in this crucial role.

Tata Consultancy Services Canada Inc. seeks a Production Support Executive specialized in IBM i operations. This full-time position emphasizes troubleshooting using Control Language and RPG languages, ensuring application availability, and maintaining operational efficiency. You will support batch job processing, scheduling, and perform critical data fixes while coordinating with IT teams and vendors for optimal performance.

Key Responsibilities:

• Maintain AS400 application availability within defined SLA

• Troubleshoot and resolve incidents within SLA timeframe

• Coordinate with IT teams for high-performance solutions

• Provide 24x7 critical issue support

• Lead Root Cause Analysis for incidents

Requirements:

• Strong experience with IBM AS400 billing platform

• Proficient in CL and RPG for troubleshooting

• Experience in job processing and scheduling

• Knowledge of system-level debugging and file maintenance

• Familiarity with automation tools and monitoring strategies

Utilize your technical skills to drive operational success at Tata Consultancy Services.
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