Senior Client Insights Analyst

Become a Senior Analyst, Client Insights at Mackenzie Investments, enhancing client services in Toronto or Winnipeg. Leverage your analytical skills to provide meaningful insights that support key business decisions.

In this critical role, you will translate complex data into actionable recommendations, focusing on improving the client and advisor experience. The position demands proficiency in various business intelligence tools and collaboration with cross-functional teams to ensure insightful data presentation. Additionally, the analyst will mentor junior staff and contribute to refining reporting processes and analytics projects.

Key Responsibilities:

• Generate insights and visualizations for business partners

• Enhance and maintain reporting dashboards for team leaders

• Troubleshoot data quality issues and collaborate with IT

• Conduct analyses to respond to client experience inquiries

• Engage stakeholders to align on analytical deliverables

Requirements:

• Strong background in data analysis and visualization tools

• Experience with SQL and data quality assurance

• Excellent communication skills for senior stakeholders

• Ability to prioritize tasks in a fast-paced setting

• Familiarity with Power Apps and Python is an asset

Drive impactful insights and reporting at Mackenzie Investments, contributing to client engagement and satisfaction.
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