Application Support Specialist in Health Services
Job in
Toronto, Ontario, C6A, Canada
Listed on 2026-07-03
Listing for:
Cyber-Infomax Solutions Inc.
Full Time
position Listed on 2026-07-03
Job specializations:
-
IT/Tech
Systems Administrator, IT Support, CRM System, HelpDesk/Support
Job Description & How to Apply Below
Working with the Ministry of Public and Business Service Delivery, this role involves supporting Salesforce-based applications and managing service tickets. You will address user concerns while ensuring compliance with service level agreements. Strong incident management skills and a customer-first attitude are vital for success in this fast-paced environment.
Key Responsibilities:
• Provide support for Salesforce applications and related infrastructure
• Manage incident tickets while adhering to defined SLAs
• Prioritize incidents by assessing their urgency and impact
• Ensure accurate and accessible knowledge base entries
• Oversee identity and access management processes
Requirements:
• Experience with Salesforce and related SaaS technologies
• Strong incident and customer ticket management skills
• Commitment to delivering exceptional customer support
• Familiarity with identity-directory administration
• Capacity to manage stress and maintain user satisfaction
Your expertise in Salesforce and user support will contribute significantly to the quality of services offered in Ontario's health sector.
#J-18808-Ljbffr
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×