Innovative Design Leader
Job Description & How to Apply Below
Shape the future of digital experiences as Manulife's Director of Experience & Content Design in Toronto. This hybrid role centers on strategic design initiatives and content evolution.
Bringing over a decade of digital design experience, you will lead the vision, strategy, and roadmap for user experiences across our digital platforms. You’ll leverage design expertise to integrate user insights and establish a cohesive content approach, while fostering an inclusive environment. Your leadership will drive innovations that ensure our services truly enhance user interactions.
Key Responsibilities:
• Develop a comprehensive experience vision for digital assets
• Direct product design efforts, including user testing and journey mapping
• Encourage cross-functional team collaboration for strategic decisions
• Evolve the design system for scalability and user access
• Champion inclusive design practices across teams
Requirements:
• Minimum 10 years in digital design or related fields
• Experience with Adobe Experience Manager or equivalent
• Proven track record in mentoring design professionals
• Knowledge in accessibility best practices
• Strong communication and facilitation abilities
Lead the way in delivering user-focused solutions at Manulife.
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