Technical Support Specialist Executives

Position: Technical Support Specialist for Executives
Become a vital resource for our C-level executives with CTC as a Technical Support Specialist. Deliver exceptional IT support while ensuring a seamless experience for senior leadership at our Toronto head office.

CTC is seeking a VIP Technical Support Specialist focusing on delivering a superior customer experience. This on-site role involves acting as a trusted IT Advisor, maintaining confidentiality, and ensuring smooth IT operations for our top executives. Strong problem-solving and time management skills are essential, as you'll collaborate with various IT teams to optimize services.

Key Responsibilities:

• Deliver outstanding customer service to executives

• Act as an IT Advisor while ensuring confidentiality

• Collaborate with various IT departments to enhance services

• Manage incident resolution from start to finish

• Design technical setups for executive meetings

Requirements:

• 5-10 years of experience in IT support

• Post-secondary education in a related field

• Strong communication and critical thinking skills

• Proficient in Windows, Microsoft Office, and IT technologies

• Ability to manage multiple responsibilities efficiently

Support our senior leaders with top-notch technical solutions at CTC in Toronto.
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