Manager, Process Analysis & Transformation, Regional International Banking

Manager, Process Analysis & Transformation, Regional International Banking

Requisition

Join a purpose driven winning team, committed to results, in an inclusive and high‑performing culture.

The Manager, IB Regional Process Analysis & Transformation, is responsible for leading process analysis and driving enterpriseu
2011level transformation initiatives across the region.

This role partners closely with Operations, Technology, Finance, and PMO teams to improve efficiency by translating approved regional futureu
2011state processes into clear, consistent, and highu
2011quality use cases and functional requirements.

The role ensures that regional transformation objectives are effectively enabled through technology, automation, and operational solutions across multiple countries, while appropriately incorporating local regulatory, operational, and system considerations.

In this role you will:

• Support regional process improvement and transformation initiatives aligned with IB and enterprise strategy.
• Conduct endu
  2011tou
  2011end analysis of currentu
  2011state processes to identify inefficiencies, gaps, risks, and improvement opportunities.
• Translate approved regional transformation problem statements and futureu
  2011state objectives into detailed process designs and requirements.
• Support the definition and documentation of regional TO BE processes, ensuring consistency and standardization where possible, appropriate accommodation of countryu
  2011specific regulatory or operational needs, and ensuring process analysis addresses root causes and supports scalable regional solutions.

• Translate approved futureu
  2011state processes into clear, consistent, and highu
  2011quality use cases.
• Functional and nonu
  2011functional requirements.
• Process documentation.
• Partner with Technology and Automation teams to ensure solutions accurately enable the regional futureu
  2011state, rather than perpetuating localized legacy practices.
• Support identification and assessment of automation opportunities aligned with regional priorities.
• Validate alignment between process design, technology solutions, and operational readiness.

• Support the development of regional business cases through process analysis input, benefit identification support, dependency and assumption documentation, and assist in defining process KPIs, success metrics, and baseline measurements.
• Support tracking of implementation readiness and adoption considerations across countries.
• Escalate risks, dependencies, or misalignments that may impact regional outcomes.

• IB Operations teams
• Technology and Automation partners
• Risk, Compliance, and Finance teams
• Support governance forums by providing clear analysis, documentation, and decision support materials.
• Act as a regional point of coordination to ensure consistent understanding and execution of approved transformation direction.

We’d love to work with you if you have:

• Bacheloru
  2019s degree in business, Engineering, Information Systems, or related field
• 5u20138+ years of experience in Process Analysis, or related roles
• Demonstrated experience translating processes enhancement into system and automation requirements
• Experience working in large, crossu
  2011functional, regulated environments preferred
• The incumbent must be self-starting, detail-oriented, results-oriented, and highly motivated.
• Excellent communication and analytical skills are required to independently resolve complex, multi-dimensional business, technology and operational problems.

• Strong process analysis and requirements elicitation skills
• Excellent facilitation and stakeholder management abilities
• Ability to translate complex business needs into clear, structured documentation
• Familiarity with process mapping (BPMN), user stories, and Agile / hybrid delivery models
• Robust Spanish & English written and verbal communication skills
• High attention to detail with a solutionu
  2011oriented mindset