IT Systems Coordinator at CONC

Drive technology support at Christie Ossington Neighbourhood Centre as an IT Systems Coordinator. Ensure smooth operations by resolving technical issues and maintaining digital infrastructure at multiple locations.

The IT Systems Coordinator reports directly to the IT Specialist, providing crucial technical support for CONC's digital systems. You will manage day-to-day support requests, assist with hardware maintenance, and help enhance internal digital workflows. This hands-on role requires excellent troubleshooting skills alongside a proactive approach to technology solutions.

Key Responsibilities:

• Provide Tier 1 support for staff technical issues

• Assist with Microsoft 365 administration and configurations

• Maintain hardware inventory and assist in device setup

• Monitor and respond to helpdesk tickets promptly

• Collaborate with departments to improve digital processes

Requirements:

• 1–3 years of IT support or systems coordination experience

• Strong troubleshooting skills and Microsoft 365 familiarity

• Excellent communication with non-technical staff

• Interest in operational system enhancements

• Education in IT or related fields preferred

Bring your technical skills to enhance digital workflows at CONC, supporting vital community services in Toronto.
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