Job Description
What is the Opportunity?As Director of Access Request Control, your primary objective is to establish and maintain a robust access request control framework that ensures compliance with regulatory requirements and drives operational excellence in access provisioning and de-provisioning processes. You will collaborate closely with various teams across the organization to ensure that access request controls are adhered to, including timely revocation of access, proper procedure documentation, and adherence to established Service Level Agreements (SLAs).What will you do?
Enforce IAM Access Request Controls
:
Oversee strict adherence to IAM policies and procedures for access requests, ensuring all approvals, reviews, and provisioning steps comply with organizational and regulatory standards.
Establish and Monitor Performance Dashboards
:
Develop real-time dashboards to track key metrics such as SLA adherence, approval cycle times, and compliance status. Proactively identify trends or deviations (e.g., SLA breaches) and implement targeted action plans to resolve issues and restore compliance (e.g., "green" status).
Ensure Timely Access Revocation
:
Validate and enforce existing processes to guarantee access rights are revoked promptly upon role changes, departures, or security incidents, ensuring no gaps in execution to minimize unauthorized access risks.
Termination Process Management
:
Coordinate with HR and IT teams to ensure access termination requests are processed within defined timeframes, reducing the risk of compliance breaches or security incidents post-employment.
Efficient New Hire Onboarding
:
Streamline infrastructure and application access provisioning for new hires, collaborating with hiring managers and IT to align access with role requirements and avoid delays that could negatively impact onboarding experiences.
Maintain and Audit Provisioning Documentation
:
Develop, update, and annually review detailed documentation for all access provisioning procedures, ensuring accuracy, consistency, and alignment with evolving compliance standards.
Support Regular Audits and Coordinate Artifacts
:
Assist in facilitating regular audits by coordinating with teams to gather required artifacts, ensuring readiness for compliance reviews and internal assessments.
Define access request escalation procedures, exception handling, and audit trails to maintain comprehensive access control accountability
Establish performance dashboards and KPIs to track control effectiveness, approval quality, and compliance adherence.
Must-have
10+ years of IT operations, identity and access management, or enterprise security experience; 5+ years in a leadership or senior control/governance role
Expert-level knowledge of access provisioning and de-provisioning processes, including request intake, approval workflows, and fulfillment
Technical knowledge of access request management platforms, IAM protocols (SAML, OAuth, LDAP), and enterprise identity management systems
Proven expertise establishing and maintaining access control frameworks, including segregation of duties, approval hierarchies, and exception management
Working-level familiarity with regulatory compliance requirements and practical application to access request workflows and audit trails
Basic level proficiency with SQL, database querying, and data analysis to monitor access requests and compliance metrics
Experience conducting access control audits, identifying control gaps, and implementing remediation strategies
Strong analytical, problem-solving, and design skills with excellent stakeholder management and communication abilities
Ability to work independently and collaboratively with cross-functional teams (security, operations, application teams) with minimal supervision
Strategic thinking and ability to balance security controls with operational efficiency within critical timelines
Certification in auditing, compliance, or access management (e.g., CISM, CCSK, IAM certification, ISO 27001 auditor)
Computer Science, Engineering, or related technical degree/diploma
Experience with enterprise IAM tools such as SailPoint,…
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search: