Senior Manager,IT Operational Risk Management Job Toronto area,Ontario Canada,IT/Tech

Job Description

What is the opportunity?
The Senior Manager, IT Operational Risk Management role is a key strategic and integral role for the overall success of governance risk and compliance management within Core Platform Services (CPS). This dynamic position provides opportunities for working across the organization to deliver complex enterprise-wide initiatives as part of RBC’s ongoing plan to improve IT Risk Management and governance. The role will plan, coordinate, communicate, and execute activities to ensure that the team’s objectives are consistently accomplished.
What will you do?

Support the remediation of regulatory and compliance gaps, including the creation and maintenance of artifacts related to departmental regulatory compliance, such as process documentation, narratives, and metrics. Monitor CPS deliverables to meet milestones and timelines, identify and escalate potential issues and risks as applicable.

Perform complex internal control monitoring and investigation across Core Platform Services department, supporting various infrastructure technologies/domains within CPS while adhering to established schedules. Participate in the internal control monitoring process including evaluating risk, identifying mitigating controls, developing conclusions, and compiling reports. Recommend changes and/or enhancements to existing processes and procedures.

Assist with the control testing process that evaluates the test of design effectiveness of CPS controls.

Coordinate with stakeholders to log and manage control deficiencies. Assess remediation plans and corrective actions to ensure that they are designed to reduce risk. Verify that control deficiencies are remediated according to the remediation plans.

Maintaining a thorough understanding of RBC and CNB’s policies and standards, IT control testing methodologies as well as related regulatory and industry compliance standards, as they relate to CPS. Champion a thorough understanding of RBC’s Internal Controls Management Policy (ICMP) and control testing methodologies.

Manage multiple priorities in a fast-paced environment. Identify, de-escalate, and manage actual or perceived conflict, if any, among your team or with the stakeholders.

Assess complex scenarios and use your subject matter expertise and professional judgement to make decisions with proper rationale and documentation. Support your team member during complex or tough discussions with stakeholders to achieve the desired outcome.

Exhibit high attention to detail and strategic thinking in analyzing, aggregating, and articulating the results/issues of control testing activities and value-add opportunities for improvement of Key Controls to Director of Operational Risk Management (CPS) and other stakeholders as needed.

Establish strong working relationships with the stakeholders across business units and teams to build trust and act as a trusted advisor. Provide subject matter expertise to advise the stakeholders on control documentation and testing in compliance with policies and standards.

Keeping abreast of external cyber security trends, technologies and cyber risk management approaches, control hygiene of the environment, and often collaborate with other teams on IT risk-related initiatives to provide subject-matter recommendations and guidance to achieve a risk posture within the organization’s overall risk appetite.

What do you need to succeed?
Must Have:

Bachelor’s degree in engineering, computer science or related fields.

Industry recognized qualifications and certifications in Information Security and/or Risk Management (CISA/CISSP /CRISC/CISSP)

5+ years of technology domain experience in information technology, risk management or risk assurance in the financial services industry.

Knowledge of IT Risk frameworks, methodologies and industry standards related to IT and Cyber Risk management, including emerging trends and issues.

Working knowledge of key infrastructure at RBC, including good understanding of the risks associated with the platforms.

Maturity level and skill/judgment to be able to deal effectively with senior management and operational risk groups throughout the organization.

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