End User Services Specialist at CI Financial

Elevate user experience with CI Financial as an End User Services Specialist. This full-time role focuses on Microsoft 365, supporting innovative solutions and collaboration technologies.

Based in CDA ON, this position requires 5+ years of Microsoft environments and M365 administration. You will lead enhancements, manage identity access via MFA and SSO, and ensure service reliability. Additionally, you're expected to troubleshoot, implement new technologies, and contribute to operational excellence while collaborating with internal teams and vendors for optimal service delivery.

Key Responsibilities:

• Administer and enhance Microsoft 365 environments

• Manage access solutions including MFA and SSO

• Support Microsoft Teams Rooms and AV technology

• Participate in projects for M365 improvements

• Provide Level 3 support for cloud services

Requirements:

• 5+ years in Microsoft environments experience

• Expertise in Microsoft 365 administration

• Experience with MFA and SSO solutions

• IT or related field education or equivalent experience

• Power Shell scripting proficiency

Harness your skills in Microsoft 365 to enhance end-user technology solutions at CI Financial.
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