On-Site IT Technician

Elevate your IT career with iA Financial Group as an On-Site IT Technician based in Toronto. This position emphasizes providing hands-on technical support and user assistance in a hybrid working environment.

As a temporary IT Technician, you'll interact directly with users, addressing their technology challenges in a professional and courteous manner.

Your role will also involve managing IT diagnostic efforts and ensuring timely resolutions to enhance system usability and efficiency. Join a team focused on continuous improvement and user satisfaction.

Key Responsibilities:

• Assess user needs at the IT service desk

• Offer immediate, courteous on-site technical support

• Execute IT diagnostics and handle follow-ups

• Ensure timely resolution of support requests

• Setup and maintain company workstations and devices

Requirements:

• Minimum of 2 years of IT support experience required

• Relevant IT diploma (DEC or AEC) or equivalent

• Strong familiarity with software and productivity tools

• Customer-focused with strong communication skills

• Knowledge of French is a plus

Utilize your technical skills while making a real difference in user experiences at iA Financial Group.
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