Ecommerce Operations Manager at Dyson

Drive innovative eCommerce strategies with Dyson in Toronto, Canada. As the Ecommerce Operations Manager, oversee site functionality and enhance customer experiences through analytics and collaboration.

This role includes managing day-to-day operations for , ensuring seamless customer interactions. You will leverage analytics to provide actionable insights and resolve any operational challenges efficiently. This manager position requires effective collaboration with cross-functional teams including IT, merchandising, and logistics to continually refine the eCommerce journey.

Key Responsibilities:

• Oversee daily site operations and maintain optimal uptime

• Monitor and enhance site performance; identify user experience issues

• Collaborate with IT for rapid troubleshooting and issue resolution

• Lead site health audits and manage enhancements pipeline

• Facilitate eCommerce transformation and alignment across teams

Requirements:

• Bachelor’s degree in Business, Marketing, or related field

• Minimum 4 years of eCommerce experience, 2 years in operations

• Proficient with web analytics tools, especially Adobe Analytics

• Experience with CMS and eCommerce systems

• Strong analytical and project management skills

Leverage your expertise in eCommerce operations to guide enhancements and transform customer experiences at Dyson in Toronto.
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