Senior Business Application Analyst - Workday Talent Management Job Toronto area,Ontario Canada,IT/Tech

Description

KEY ACCOUNTABILITIES

Overview

The Talent and Skills Management Pod sits within the Talent, Skills & Legal Product Group under Corporate Platforms and is responsible for the enterprise HR platforms that enable how we manage performance, talent, succession, workforce planning, and skills across the colleague lifecycle.

The pod partners closely with Talent Centers of Excellence to deliver scalable, compliant, and business‑aligned solutions, with Workday serving as the system of record for talent and skills data. This includes supporting Workday Talent Management capabilities and advancing enterprise skills enablement through Workday Skills Cloud and integrated skills intelligence platforms.

The team balances day‑to‑day platform operations with strategic initiatives to modernize talent and skills capabilities in support of enterprise workforce and regulatory priorities.

CUSTOMER

Configure, maintain, and enhance Workday Talent Management modules, including Performance Management, Talent Reviews, Calibration, Succession Planning, Skills, and Talent Profiles

Translate business requirements into Workday configuration, including business process frameworks, condition rules, validations, security, and notifications

Partner with HR stakeholders to design and optimize end‑to‑end talent management processes aligned to enterprise standards and best practices

Support testing activities related to Workday Talent Management configuration, including BAT execution, defect triage, and release validation

Ensure Workday Talent Management solutions comply with Data Governance, Privacy, Legal, and regulatory requirements

Responsible for business process documentation for all business applications owned/managed

Responsible for day-to-day operations process management to ensure consistency, and delivery according to established SLA

Work closely with the Test Lead to ensure common testing standards and practices are followed and adhered to

Provide support on deployment and change management for initiatives relating to applications owned / managed

Review requirements specifications and technical design documents to provide timely and meaningful feedback

Provide feedback and thoughts on possible solutions to issues/risks arising throughout the life cycle of a project, including adherence to enterprise application / data lifecycle practices

Identify and escalate risks that could impact project timelines or the quality of the deliverables to project manager and business owner, provide options and recommendations.

Act as an escalation point for application and operation issues both directly and through internal/external business partners (including external vendors)

SHAREHOLDER

Act as a decision maker on projects—responsible for getting input from the appropriate SMEs in order to make decisions

Accountable for adhering to the EPMO project management methodology

Ensure adherence to the Data Governance Framework

Ensure adherence to guidelines and regulatory requirements under Privacy, Legal, Compliance, and the Office of the Chief Data Officer

Demonstrated ability to build relationships within the team and with key stakeholders

Continuously enhance knowledge/expertise in own area and keep current with leading-edge technologies trends/developments

Continuously enhance knowledge of business domains and their products/services

Support the development of business cases including benefits identification

Support and/or implement solutions that mitigate risk and maximizes the availability of service, efficiency and effectiveness

EMPLOYEE / TEAM

Participates fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest

Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit

Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques

Participate in personal performance management and development activities, including cross training within own team

Keep others informed and up…