Azure Cloud Engineering Team Lead

• Compensation: CAD 89,250 - CAD 130,900 - yearly

About MUFG Investor Services:

MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of the largest banks in the world with $2.8 trillion in assets – we provide clients access to a range of leading solutions from fund administration, middle-office outsourcing, custody, foreign exchange, trustee services and depository to securities lending and other banking services.

With a diverse and dynamic network of offices across the globe, MUFG Investor Services provides challenging and rewarding careers. We achieve this by offering continuous learning and development, collaborative team work environment, promotion of work-life integration, and exposure to a wide variety of work.

Imagine your future at MUFG Investor Services where you can grow professionally, in a diverse and inclusive workplace that rewards your contribution.

As an Azure Cloud Engineering Team Lead (L3), you will play a key role in supporting and evolving the firm’s cloud infrastructure, with a primary focus on Microsoft Azure
,
Microsoft 365
, and Citrix Cloud platforms. You will be responsible for ensuring the resilience, performance, and security of critical cloud services, while also contributing to the automation, scalability, and modernization of IT operations. This role requires a strong technical foundation, a proactive mindset, and the ability to collaborate across global teams to deliver reliable and efficient cloud-based solutions in a regulated financial environment.

You Will:

• Monitor, diagnose and resolve problems within the Microsoft Azure/O365 environment and Key IT systems to ensure systems are stable and performing efficiently.
• Manage and resolve high-impact incidents under pressure, ensuring minimal disruption to business operations.
• Perform day-to-day administration and support of Azure
  and Microsoft 365
  environments, including Exchange, Security, Licensing, and Endpoint Management.
• Administer and develop across multiple infrastructure platforms including Azure
  ,
  O365
  ,
  AWS
  , and Citrix
  , ensuring optimal performance and integration.
• Design, implement, and maintain
  CI/CD pipelines using
  Azure Dev Ops
  , YAML, and Git workflows to support continuous delivery.
• Apply
  Infrastructure as Code (IaC)practices using tools like
  Terraform
  ,
  ARM templates
  , or
  Bicep
  to automate infrastructure provisioning.
• Identify opportunities to automate and streamline IT operations using
  Power Shell
  and workflow tools.
• Provide technical mentorship to L0/L2 support staff, fostering knowledge sharing and upskilling within the team.
• Maintain accurate technical documentation, including SOPs and project plans, to support operational transparency and compliance.
• Demonstrate flexibility in working hours to support global teams and projects across APAC and North America.
• Exposure to
  multi-cloud environments
  with
  AWS experience desirable
  , particularly in infrastructure automation and Dev Ops practices.

You Have (Required):

• Strong experience with Microsoft Azure and Microsoft 365
• Identity & access management (
  Azure AD, MFA, Conditional Access
  )
• Exchange Online, SharePoint, and Teams administration
• Endpoint management (Intune and/or SCCM)
• Microsoft Defender security suite
• Windows server administration (
  2012–2022
  ) and Windows 10/11 environments
• Group Policy and enterprise device configuration
• Experience supporting cloud-based infrastructure and services
• Backup and recovery solutions (Azure Backup, Veeam or similar)
• Understanding of networking concepts (VPN, Wi-Fi, basic routing)

Nice to Have:

• Experience with Citrix / VDI technologies (including AVD)
• Exposure to AWS or multi-cloud environments
• Infrastructure as Code or automation experience
• Scripting or automation (
  Power Shell
  )
• macOS and mobile device management (Jamf, iOS, Android)
• Enterprise tools (e.g.,
  Jira or similar ticketing systems)
• Experience with networking platforms (e.g., Meraki, Palo Alto)
• System migrations and cloud transformation projects

Academic Qualification/

Work Experience:

• Bachelor's/Associates degree in computer engineering. Computer…