Business and Systems Analyst

Responsibilities

• Analyze and define user needs and translate them into system requirements/epics/user stories/data mapping documents
• Work with the team to conduct analysis on business requests with a focus on the links between processes and systems throughout the organization
• Create and/or provide comments into internal and external communications and user documentation
• Review and provide comments on business and technical documentation
• Support business on the roll-out of what has been developed with a focus on end-to-end validation

• University degree in business or technology or equivalent experience
• 3 to 5 years of progressive experience as a Business & Systems Analyst
• Experience with technology and the ability to self-learn software
• Experience in supporting customer facing operations is an asset
• Bilingualism (French, English) required for Quebec
• Knowledge of financial services industry is an asset
• Knowledge of relevant business, processes, systems, and capabilities
• Good understanding of privacy, compliance, control, and security requirements
• Skilled in test execution and understanding the outcomes
• Strong analytical and communication skills
• Ability to work and demonstrate cooperation in a matrixed team environment
• Comfortable with data requirements and related data activities
• Strong interpersonal / relationship building skills with technical and business personnel
• Good multitasking, prioritization, and time management skills
• Comfortable working in ambiguous environments
• Knowledge of Group Benefits is an asset
• Knowledge of Secure Web is an asset.