Systems Engineer, Associate

Business Unit  SDFX Studios
Position  Systems Engineer, Associate
Location  Toronto, ON (Hybrid)
Pay Range  $26.00 - $33.65 CAD hourly
Position Summary  Company 3 is a global leader in media and entertainment services for film, video, and online content. With operations in Los Angeles, New York, and around the globe, the company employs over 3,500 of the most talented, highly honored, and recognized artists and industry veterans worldwide.
SDFX Studios is a premier global visual effects and post‑production company specializing in high‑quality 2D‑to‑3D theatrical conversions, animation, and comprehensive VFX services.
The Associate Systems Engineer will support VFX infrastructure and technology for the business unit. You will participate in deploying infrastructure and supporting creative and production staff, partnering with your local team on projects and initiatives.
Main Duties  The Associate Systems Engineer will support both Windows and Linux desktop infrastructure, as well as support the other members of the group with duties across all areas of technology. They will collaborate with IT, support, and engineering teams to ensure people and infrastructure are able to function. Answer helpdesk support and queries and escalate issues to other team members, document IT functions and data‑center inventory on an ongoing basis and participate in company wide IT projects and initiatives supporting the local engineering team.

They will assist with datacenter operations including racking, cabling, and hardware lifecycle, and administer and maintain supporting infrastructure:
Windows Desktops (Windows
10 and Windows
11)
Linux Desktops (Rocky)
MacOS Desktop
DNS and DHCP and related operations
On‑boarding and off‑boarding of staff.
Assist other members of team on projects and tasks where appropriate.
What You Bring  The ideal candidate will bring previous experience in Computer Science, Information Technology, or equivalent experience. They will bring hands‑on experience with Linux and Windows desktops. They will bring a keen understanding of systems engineering and a willingness to learn new technologies and IT principles. They will bring experience supporting technology and staff in a creative environment. Additional desired skills include:
Strong understanding of Linux and Windows Desktops
Understanding of virtualization technologies
Understanding of automation of IT and Engineering tasks
Understanding of Windows Server technologies such as Active Directory
Understanding of networking principles and protocols
Excellent communication, documentation, and troubleshooting skills
Ability to lift up to 20 pounds for datacenter tasks
Prior experience in VFX and media & entertainment environments is a huge asset
Work on site 4 days a week
Participate in after‑hours, weekend, and holiday on‑call rotations
Benefits  The benefits for eligible part‑time employees working 25 or more hours per week and full‑time employees in the US include a comprehensive package of health, retirement, and insurance benefits and paid time off. The benefits for eligible project hires and part‑time employees working less than 25 hours per week in the US include retirement, select insurance benefits, and where required by law, health benefits.

For roles filled in Canada and other territories, local benefits plan offerings as adopted and amended from time to time will apply. The above compensation and benefits information is provided in accordance with various state, provincial, and local pay transparency laws.
Company EEO Statement  It is our policy to provide equal employment opportunities to all applicants and employees. Please inform the Company's HR representative if you need assistance completing any forms or otherwise need any accommodation or support in order to participate in the application process.

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