UX Research Manager for Digital Experience

Lead innovative UX research initiatives at CTC, impacting digital experiences across multiple brands. Drive customer insights and influence design processes with a focus on user-centric strategies.
As a UX Research Manager at CTC, you will inspire a team of researchers to enhance user experiences across platforms like eCommerce and mobile applications. With over 10 years of research expertise, you'll utilize both generative and evaluative methodologies to inform product development.

Your role includes coaching the research team and implementing new research methods to create actionable strategies that resonate with customer needs.

Key Responsibilities:

• Lead both generative and evaluative UX research initiatives

• Train and support UX researchers across digital platforms

• Implement new research methods to gather insights

• Present research findings to stakeholders and product teams

• Collaborate with cross-functional teams to inform product planning
Requirements:

• Bachelor’s degree in Psychology or related field

• 10+ years of relevant UX research experience

• 3+ years managing UX Research teams

• Expertise in various research methods

• Proficiency in UX research tools for analysis
Become a key player in shaping user experiences across CTC's digital products through user-focused research.
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