Senior ServiceNow Lead at EQB

Join EQB as a Senior Service Now Lead, guiding the development and management of a robust Service Now platform. This senior technical role is essential for driving innovation in banking technology for nearly 4 million Canadians.

As the Senior Service Now Lead, you will bring your expertise in Service Now to ensure that applications meet the evolving needs of the business. By collaborating with stakeholders and providing mentorship, you will influence the work quality of the Service Now development team. Prioritize security and compliance while leveraging your leadership skills to enhance platform capabilities throughout the organization.

Key Responsibilities:

• Lead development and enhancement of Service Now applications

• Gather and analyze project requirements across teams

• Ensure technology alignment with Bank policies and best practices

• Mentor Service Now developers and oversee their performance

• Handle platform configuration, security, and integrations

Requirements:

• Minimum 8 years in IT, with 5+ in Service Now role

• Relevant Service Now certifications (System Admin, Developer)

• Skilled in programming languages including Java Script

• Excellent debugging and troubleshooting capabilities

• Strong understanding of agile methodologies and ITIL

Shape the future of banking technology at EQB with your Service Now leadership.
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