IT Support Specialist at Dentalcorp

Elevate your IT skills at Dentalcorp as an IT Support Specialist in Toronto. Provide crucial support to clinics and staff, enhancing patient care through effective technology solutions.

In this role, you'll report to the Manager of IT Service Desk and Deskside Support. With a minimum of three years in deskside and service desk roles, you’ll troubleshoot a variety of technologies, including hardware and Office 365. Your collaborative spirit will shine as you coordinate with vendors and IT teams to resolve issues efficiently.

Key Responsibilities:

• Coordinate support with vendors and local IT providers

• Implement and manage VoIP Telco issues

• Stage, image, and deploy hardware effectively

• Record and track incidents using ITSM ticketing software

• Provide mobile device support and assist with special projects

Requirements:

• Minimum 3 years' experience in deskside support

• Proficiency with Office 365 and hardware troubleshooting

• Strong communication skills and service-focused mentality

• Ability to manage multiple priorities effectively

• Experience in enforcing standards and policies

Harness your IT expertise to enhance Dentalcorp’s support experience.
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