Technical Support Analyst at YM Inc.

Elevate your career as a Technical Support Analyst with YM Inc. in North York, Ontario. Provide expert database support using SQL Server and Windows systems to ensure application performance and security.

YM Inc. is searching for an experienced Technical Support Analyst ready to tackle complex challenges. In this in-person role, you will leverage your 5+ years of SQL and Windows experience while collaborating with IT teams and business stakeholders. Your contributions will ensure the stability and security of key applications, enhancing overall operational efficiency.

Key Responsibilities:

• Provide end-to-end database management support

• Troubleshoot complex system issues in real time

• Collaborate with IT and business teams for technical solutions

• Optimize SQL Server performance through query tuning

• Document and implement database procedures and workflows

Requirements:

• Bachelor's degree in Computer Science or equivalent

• 5+ years Windows and SQL experience required

• Strong communication and problem-solving skills

• Familiarity with SDLC and application security best practices

• Ability to work independently and meet deadlines

Utilize your technical expertise in SQL and Windows environments to support a dynamic team at YM Inc.
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