Odoo Cloud Support Administrator

Position: Odoo Cloud Support Administrator Rumble
Join Rumble as a Cloud Support Administrator specializing in Odoo platform administration and customer engagement. Provide vital cloud support, manage billing systems, and enhance user satisfaction.

In this pivotal role, you will oversee our Odoo self-service portal and respond to customer issues in a cloud environment. The ideal candidate brings experience with Odoo ERP, strong cloud knowledge, and exceptional support skills. You'll have the opportunity to improve workflows and make a significant impact on customer experiences.

Key Responsibilities:

• Administer Odoo billing system and self-service portal

• Manage invoicing, subscriptions, and customer onboarding

• Perform system updates and collaborate on enhancements

• Troubleshoot cloud resources, including virtual machines

• Document issues and create content for the knowledge base

Requirements:

• Experience with Odoo ERP administration

• Strong understanding of cloud concepts and technologies

• Excellent troubleshooting and communication skills

• Familiarity with ticketing systems and CRM tools

• Willingness to stay updated on Odoo and cloud technologies

Leverage your Odoo expertise and customer support skills at Rumble to enhance our cloud services.
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