Internship in IT Support

Position: Internship in IT Support at TMX Group
Explore the IT support field as an intern with TMX Group in Toronto. This role focuses on device management, user support, and enhancing your tech skills in a collaborative environment.

Join the Enterprise Desktop & User Experience team as an IT Support Intern at TMX Group. You will work closely with the Windows 11 project team and play a vital role in supporting internal business operations. Your experience with enterprise applications will be invaluable in assisting end-users effectively.

Key Responsibilities:

• Help replace incompatible devices for the Windows 11 rollout

• Open incident tickets and log calls in Service Now

• Engage with applications like Google Cloud, Office Suite

• Assist with desk moves and provide tech bar coverage

• Maintain and update inventory of IT assets

Requirements:

• Enrolled in Information Security or Technology program

• Excellent customer service and communication skills

• Experience with desktop hardware and Google Suite

• Proficient in Windows 10/11 operating systems

• Ability to handle physical tasks like heavy lifting

Join TMX Group and build a solid foundation in IT support during your internship!
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