SaaS Systems Administrator

Position: SaaS Systems Administrator at Wealthsimple
Elevate your career as a SaaS Systems Administrator with Wealthsimple, Canada's financial innovator. Focus on core collaboration platforms like Slack and Notion while driving continuous improvement initiatives.

Wealthsimple seeks a dedicated Systems Administrator for the Business Enterprise Systems (BES) team. This key role involves managing core systems to enhance usability, drive reliability, and support operational workflows. Collaborate with business and technical teams to ensure optimal performance of tools like Google Workspace and Docu Sign.

Key Responsibilities:

• Administer core collaboration systems efficiently and effectively

• Coordinate incident resolution with internal teams and vendors

• Communicate progress with stakeholders according to SLAs

• Identify inefficiencies through data trends and user feedback

• Explore automation opportunities to enhance system flows

Requirements:

• 5 years in administering SaaS platforms

• Experience with ITSM or ticket-based support

• Familiar with APIs and cross-system data flows

• Strong problem-solving and communication skills

• Detail-oriented and self-motivated team player

Drive innovation in collaboration technologies, ensuring systems evolve with Wealthsimple’s needs.
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