Senior IT Support Specialist - Desktop Focus

Advance your career in a challenging Senior Desktop Support Specialist role located in Toronto, ON. This full-time, hybrid position emphasizes IT infrastructure support, user training, and efficient problem resolution.

You will play an essential role in the local IT team, directly influencing the smooth operation of all computing devices. Your strong foundation in systems administration will enhance desktop and mobile support, ensuring that technology functions effectively for all users. Experience in financial services or regulated environments is a plus as you work to provide top-notch service in a structured and supportive workplace.

Key Responsibilities:

• Support various devices, including desktops and laptops

• Maintain workstations and server systems proficiently

• Effectuate onboarding and offboarding processes for users

• Aid in technology recovery and ensure backup readiness

• Work with external vendors for IT equipment deployment

Requirements:

• Bachelor's degree in IT or a related field

• Over 10 years of relevant IT experience

• Understanding of Active Directory and vSphere

• Strong problem-solving and communication abilities

• Capable of managing diverse support requests independently

Utilize your skills in a rewarding environment that champions progression and mentorship in IT support.
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