Network Engineer

Network Engineer - Toronto Canada

Department: Blue Mantis

Employment Type: Full Time

Location: Remote

Compensation: $90,000 - $110,000 / year

We are seeking a highly skilled and experienced Network Engineer to join our dynamic team in supporting our customers. The ideal candidate will be part of a team responsible for supporting a large, complex customer environment. This role requires expertise in managing, troubleshooting, and optimizing a range of network technologies, including Cisco and Nexus switches, Meraki, Palo Alto, and Check Point firewalls, physical and virtual F5 load balancers, and Cisco SAN switches.

The Network Engineer will play a critical role in ensuring network reliability, security, and performance while contributing to documentation and process improvement initiatives.

If you thrive under pressure and excel at managing complex technical challenges, this is your opportunity to make an impact.

• Incident Response and Troubleshooting:
  Quickly assess and resolve network-related incidents, ensuring minimal disruption to operations. Conduct root cause analysis (RCA) and implement preventive measures to avoid recurrence.
• Proactive Network Maintenance:
  Perform firmware updates, patches, and upgrades across all network devices. Monitor network health and performance, identifying and addressing potential issues proactively.
• Documentation and Process Improvement:
  Create and maintain detailed documentation, including Standard Operating Procedures (SOPs) and technical diagrams. Develop runbooks to streamline troubleshooting and resolution processes.
• Communication and
  
  Collaboration:
  
  Provide timely updates and clear communication to stakeholders during incidents and maintenance activities. Collaborate with cross-functional teams to ensure seamless integration of network services. Participate in an on-call rotation to provide 24/7 network support when needed.

• Technical
  
  Skills:
  
  
  • Switching and Routing:
    Expertise in Cisco and Nexus switches, with a solid understanding of VLANs, trunking, spanning tree, and Layer 3 routing protocols (BGP, OSPF, EIGRP).
  • Firewalls:
    Hands-on experience with Palo Alto and Check Point firewalls, including policy configuration, troubleshooting, high availability and optimization.
  • Wireless and Cloud Networking:
    Experience with Meraki networks and cloud-based management.
  • Load Balancing:
    Proficiency with physical and virtual F5 load balancers, including configuration and troubleshooting.
  • Monitoring and Automation:
    Familiarity with network monitoring tools and automation techniques using scripting (Python, Ansible, or similar).
• Soft Skills:
  • Analytical and problem-solving abilities.
  • Strong verbal and written communication skills to provide clear updates and create comprehensive documentation.
  • Ability to work independently and as part of a team in a fast-paced, high-pressure environment.
• Experience:
  • Minimum 3-5 years of experience in network engineering roles, with a focus on enterprise-scale environments.
  • Proven track record in incident management, RCA, and delivering network solutions under tight deadlines.
  • Experience with firmware updates, patch management, and hardware lifecycle management.
• Certifications (Preferred):
  • Cisco Certified Network Associate (CCNA) or higher.
  • Palo Alto Networks Certified Network Security Engineer (PCNSE).
  • F5 Certified Administrator or similar.

This range is based on our market pay structures. Individual salaries are determined by a variety of factors including business considerations, local market conditions, and internal equity, as well as candidate qualifications such as skills, education, and experience.

We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of the job. This job description is intended to describe the general nature of work being performed by employees in this job. It is not intended to be a complete list of all responsibilities, duties, and skills required.