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Job Description & How to Apply Below
Elevate client success as a Technical Account Manager with Pigment, the AI platform revolutionizing business planning. Utilize technical skills and client relationship management to enhance the user experience with Pigment.
In this pivotal role on the Success Advisory team, you will engage with strategic clients to ensure optimal usage of Pigment. Your strong technical foundation combined with your client-facing abilities will empower impactful interactions. You will manage multiple projects while reinforcing best practices and identifying enhancement opportunities within Pigment’s platform.
Key Responsibilities:
• Align with Customer Success teams to formulate client strategies
• Advise clients on technical performance best practices
• Conduct audits on client work spaces for optimal use
• Enrich the Success Plan to maintain excellence
• Collaborate with Product & R&D for feature enhancements
Requirements:
• 6+ years in a technical, client-facing role
• Strong interpersonal skills with various clients
• Curiosity about AI and its applications
• Proven ability to manage multiple projects concurrently
Leverage your technical expertise and advisory skills to make a significant impact with Pigment.
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