IT Support Expert

Join Dentalcorp as an IT Support Specialist based in Toronto and make a meaningful impact on patient care. Support dental teams with your tech expertise in a collaborative environment.

Reporting to the IT Service Desk Manager, this role requires at least three years of deskside support experience. You’ll troubleshoot hardware, manage Office 365 accounts, and coordinate with vendors. Your proactive approach and strong communication will help streamline IT operations across the network.

Key Responsibilities:

• Manage support coordination with IT vendors and services

• Address VoIP Telco issues efficiently

• Stage and deploy hardware for end-users

• Track incidents and requests in ITSM systems

• Offer support for mobile devices and special projects

Requirements:

• At least 3 years in IT deskside support

• Expertise in Office 365 and hardware troubleshooting

• Strong focus on customer service and communication

• Proven ability to handle multiple tasks simultaneously

• Experience following established standards and policies

Enhance your IT career while supporting Dentalcorp's mission to deliver excellent care.
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