Systems Project Specialist - SSE
Job Description & How to Apply Below
Job Details
Position Title:
SWEL Systems Project Specialist
Job Type: FT Support
Hours:
37.5 hours per week
Faculty/Department: Student Success and Engagement
Campus/
Location:
North Campus and Lakeshore Campus
Salary: Payband G: $34.60 – $39.93 per hour
Starting Salary: $34.60 per hour; progression per payband increments based on actual service
Final date to receive applications: July 23, 2026
Job Posting: 7/16/26
About the Position
The Systems Project Specialist coordinates software support, maintenance, and access to technology systems within Student Success and Engagement (SSE). Responsibilities include overseeing client systems such as Clockwork, PS Suites, Register Blast, and Advocate, leading upgrades, releases, and module expansions, as well as collaborating with system administrators to ensure optimal performance and a quality user experience.
Duties and Responsibilities
Technology System Administration, Training, and Security
Oversee ongoing administration, upgrades, and support for departmental employees.
Provide expert-level functional system support for Student Wellness and Equitable Learning staff.
Administer, secure, and support various systems.
Coordinate first-tier technical support for computer-related issues.
Manage user experience, sustain stakeholder relationships, and lead systems reporting.
Administer technology systems such as Outlook, Banner, Teams, PS Suites, Register Blast, Clockworks, and emerging databases.
Project Management and Implementation
Manage implementation and installation of version upgrades, new systems, or cloud software.
Plan, test, and execute software upgrades with minimal user impact.
Modify systems based on user feedback, customize software, and ensure confidentiality and data security.
Maintenance
Maintain test environments or cases for new versions and gather feedback.
Handle staff laptop setup, troubleshooting, and other assigned duties.
Proactively address connectivity issues and notify management of potential breaches.
Perform other duties as assigned.
Training and Documentation
Develop and maintain training materials for departmental systems.
Collaborate with system users to create training documents around best practices.
Recommend technical process improvements for efficiency, user experience, and data security.
Produce continuous training and documentation for all Student Wellness and Equitable Learning systems.
Education
Bachelor's degree required in Computer Science, Computer Technology, or Computer Engineering.
Master’s degree in Computer Science preferred.
Project Management Certification preferred.
Skills
3–5 years of experience in database systems and analysis with responsibility for support, maintenance, and configuration.
High computer proficiency, particularly with Microsoft Windows and related software.
Ability to participate in multi-layered project planning and implementation.
Demonstrated attention to technical detail.
Strong technical environment knowledge (desktop, MS Windows, virtual meeting software, remote access tools).
Experience with online/virtual/remote access and problem‑solving tools.
Experience with Banner, Clockwork, Register Blast, and higher education environments preferred.
Database development, MS‑SQL reporting, form design, report development, or similar skills are beneficial.
What's in It for You
Opportunity to contribute to Humber’s future.
Part of a diverse, hard-working, and supportive team.
Tools and technology that enable success at work.
Perks and benefits (details not specified).
Equity, Diversity, and Inclusion
Humber Polytechnic is committed to a workforce that reflects the diversity of our students and city. We actively seek Indigenous Peoples and individuals from equity‑deserving groups to address all aspects of equity, diversity, and inclusion in a post‑secondary environment. Racialized workers, women, Indigenous workers, LGBTQ2S+ workers, and workers with disabilities are encouraged to apply. Francophone and young workers are also welcomed.
Accommodation
Humber Polytechnic is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Our Talent Acquisition team will work with applicants requesting accommodations at any stage. This document is available in alternate formats upon request.
Anti‑Discrimination Statement
All forms of discrimination and harassment are prohibited. All employees and applicants have the right to work in an environment free from discrimination and harassment. If you need assistance with concerns related to discrimination and harassment, please contact the Office of Human Rights and Harassment at
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