Desktop Support Specialist Corporate Users
Job Description & How to Apply Below
Elevate your career with hands-on desktop support as an End User Computing Analyst. Provide exceptional technical assistance for corporate end users in a dynamic environment.
We seek a skilled candidate with 2+ years in Desktop Support or Technical Support. You will be responsible for troubleshooting hardware and software issues, deploying laptops and desktops, and providing support for printers and meeting room technology. Strong communication and customer service skills are essential for assisting executive/VIP users while maintaining a ticketing system.
Key Responsibilities:
• Troubleshoot hardware and software issues for users
• Configure and deploy laptops and desktops efficiently
• Support printers and meeting room technology
• Assist executive/VIP users with technical needs
• Maintain IT assets and perform ongoing desktop support
Requirements:
• 2+ years of Desktop Support or Technical Support experience
• Proficiency in Microsoft Office 365 and SCCM methods
• Strong troubleshooting skills and customer service orientation
• Experience with remote support tools and ticketing systems
• VPN troubleshooting expertise for remote users
Deliver an outstanding customer experience through effective support and technical expertise.
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