Job Description & How to Apply Below
Elevate your career with Trooh as a Technical Support Specialist. This role demands a proactive approach to troubleshoot digital screen issues across the U.S. and ensure seamless content deployment.
Join Trooh, a leader in media targeting Gen Z consumers, as you maintain connectivity for digital assets. Your responsibilities will include remotely assisting field technicians and navigating complex IT infrastructure. You will apply diagnostic tools and manage troubleshooting processes while documenting solutions to prevent future problems.
Key Responsibilities:
• Maintain connectivity for Trooh’s digital assets
• Support field technicians remotely for issue resolution
• Document problem-solving processes and analyze trends
• Perform hands-on fixes including software and hardware installations
• Test and evaluate new technologies for optimization
Requirements:
• Bachelor's degree in a related field or IT certifications
• 2-3 years experience in technical support or troubleshooting
• Proficient in IT network infrastructure and monitoring tools
• Experience with Azure or AWS cloud environments
• Advanced troubleshooting skills with strong interpersonal abilities
Utilize your IT skills to support Trooh's innovative solutions for engaging Gen Z consumers.
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