More jobs:
Job Description & How to Apply Below
Is this role right for you?
In this role, you will:Monitor dashboards and alerts (Azure Monitor/Log Analytics, Databricks, and platform tooling), validate signal vs. noise, and take first-response actions according to SOPs.
Triage incidents by collecting logs/metrics, identifying likely impact, documenting findings, executing approved remediation steps, and escalating to on-call leads or SMEs with clear context.
Perform routine maintenance tasks from predefined runbooks (e.g., operational checks, certificate/secret rotations as directed, housekeeping activities, basic platform validation, scheduled jobs health checks).
Work intake from service queues, follow standard procedures for common requests (access requests, connectivity validation, workspace onboarding steps), and ensure requests are completed and communicated within agreed SLAs.
Provide timely and accurate updates during incidents and maintenance activities, including status, next steps, and handoffs, using established communication channels and templates.
Identify recurring issues and operational pain points, suggest improvements to alerts/runbooks, and contribute to post-incident actions (e.g., updating SOPs, adding monitoring coverage).
Maintain clear operational documentation, ensure runbooks are current, and capture lessons learned to improve onboarding and reduce time-to-resolve.
Participate in after-hours/on-call rotations and perform approved response actions, escalating when required to meet service reliability targets.
Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:
What's in it for you?
- We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
- We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
- Free tea & coffee, universal washrooms, and lots of space for team collaboration.
- No matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs.
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×