Business Analyst

Job Title:
Business Analyst – Payments Transformation (Coupa & People Soft)

Job Description

This Business Analyst role supports a major payments transformation initiative involving Coupa and People Soft Financials. You will partner closely with Finance, Procurement, Treasury, and Technology teams to gather and document requirements, map and improve business processes, support system integrations, and drive successful delivery of payment-related enhancements. The position focuses on Accounts Payable, Procure-to-Pay (P2P), vendor payments, workflow optimization, and end-to-end testing to ensure accurate, efficient, and compliant payment operations.

Responsibilities

• Support day-to-day Accounts Payable operations, including invoice processing, issue resolution, and ensuring timely and accurate vendor payments.
• Plan, execute, control, and close projects or work packages, ensuring delivery against agreed scope, schedule, and budget within the payments transformation program.
• Collaborate with Finance, Procurement, Treasury, IT, and Operations stakeholders to gather, validate, and document detailed business requirements.
• Facilitate solution design discussions with business and technology partners to align functional requirements with system capabilities in Coupa and People Soft Financials.
• Develop and maintain project documentation, including project plans, status reports, meeting minutes, change requests, and other key artifacts.
• Provide regular project and status updates to leadership, highlighting risks, issues, dependencies, and progress against key milestones.
• Perform process mapping for current-state and future-state processes across Accounts Payable, Procure-to-Pay, vendor payments, and related workflows.
• Conduct gap analysis between existing processes and target operating models, and translate findings into actionable recommendations and requirements.
• Identify opportunities to enhance operational efficiency, streamline workflows, and improve controls, particularly within P2P and payments processes.
• Ensure adherence to internal standards, policies, and procedures while supporting process changes and system enhancements.
• Work closely with cross-functional teams and third-party partners to obtain requirements sign-offs and approvals from leadership.
• Support ERP transformation and integration activities, including data mapping and transformation between Coupa, People Soft, and other systems.
• Contribute to system implementation efforts, including test planning, test case creation, and execution of end-to-end testing for payment-related solutions.
• Use data analysis and reporting tools to define and monitor KPIs, and to provide insights that support decision-making and continuous improvement.
• Prepare and maintain business artifacts such as Business Requirements Documents (BRDs), Functional Requirements Documents (FRDs), user stories, use cases, and functional specifications.
• Facilitate workshops and Joint Application Development (JAD) sessions with stakeholders to validate requirements and refine solution designs.
• Support Agile and/or Waterfall project delivery by participating in ceremonies, managing backlogs or project plans, and coordinating with project teams.
• Collaborate with Supplier Management and Procurement teams to improve supplier onboarding, invoice management, and payment workflows within Coupa P2P.
• Leverage tools such as Power BI, SQL, and Power Automate (where applicable) to support reporting, analysis, and process automation initiatives.

Essential Skills

• Proven experience as a Business Analyst supporting financial systems, with a focus on Accounts Payable, Procure-to-Pay (P2P), and payments processes.
• Hands-on experience with Coupa, particularly Coupa Procure-to-Pay (P2P) and related invoice and supplier management capabilities.
• Practical experience with People Soft Financials and ERP transformation or integration projects.
• Strong expereince in requirements gathering and elicitation, including interviewing stakeholders and translating needs into clear documentation.
• Demonstrated stakeholder management experience across Finance, Treasury, Procurement, IT, and Operations functions.
• Proficiency in process mapping for current-state and future-state workflows, including documentation of end-to-end P2P and Accounts Payable processes.
• Experience performing gap analysis between existing and target processes or systems, and translating findings into requirements and recommendations.
• Ability to produce high-quality BRDs, FRDs, user stories, use cases, and functional specifications.
• Experience facilitating workshops and JAD sessions to validate requirements and align on solutions.
• Familiarity with Agile and Waterfall project delivery methodologies and the ability to operate effectively in either environment.
• Competence in data analysis and reporting, including working with KPIs to measure performance and process effectiveness.
• Working knowledge of SQL for data querying and analysis in support of reporting and testing activities.
• Strong…