Director Consulting Services; DCS

Position

Description:

This role is hybrid and requires you to be at our downtown Toronto and/or Client office at a minimum of 3 days per week subject to change at any time.

CGI is seeking a seasoned and strategic Director, Consulting Services to lead large-scale business and technology transformations within the Financial Services sector, with a strong focus on Retail Banking. This role is designed for a highly experienced consulting leader who brings executive presence, deep industry expertise, and a proven ability to drive enterprise-level change for complex client organizations.

The Director will serve as a trusted advisor to senior client stakeholders, lead multi-disciplinary delivery teams, and shape strategic growth opportunities within key accounts. This role requires a leader who can operate at both strategic and operational levels while driving measurable business outcomes.

Your future duties and responsibilities:

Client Leadership & Business Development

• Build and maintain trusted relationships with senior stakeholders across financial services organizations in the Greater Toronto Area.

• Identify, shape, and secure opportunities related to data platforms, artificial intelligence, machine learning, and advanced analytics.

• Lead strategic pursuits, proposal development, and solution positioning aligned with client business priorities.

• Contribute to the growth of CGI's Data & AI practice and the broader Financial Services portfolio through account expansion and new business development.

Data & AI Strategy and Solution Leadership

• Lead the development of enterprise Data and AI strategies that align technology investments with measurable business outcomes.

• Design scalable, secure, and business-focused solutions leveraging modern data platforms, cloud technologies, and AI ecosystems.

• Advise clients on the adoption and implementation of emerging technologies, including Generative AI, Agentic AI, and advanced analytics capabilities.

• Translate complex technical concepts into clear business value propositions for executive and business stakeholders.

Delivery Excellence

• Oversee the successful delivery of consulting engagements and large-scale transformation programs from strategy through implementation.

• Ensure projects are delivered on time, within scope, and achieve defined business objectives.

• Establish governance frameworks and delivery best practices related to architecture, risk management, security, and solution quality.

• Collaborate with local and global delivery teams to ensure scalable and efficient execution.

Financial & Operational Leadership

• Manage a portfolio-level profit and loss (P&L), including revenue growth, profitability, forecasting, and resource planning.

• Drive sustainable business growth through disciplined pipeline management and delivery excellence.

• Support budgeting, strategic planning, and operational performance initiatives within the practice.

Team Leadership & Capability Development

• Build, mentor, and lead high-performing teams of consultants, architects, engineers, and data specialists.

• Contribute to the development of CGI's Data & AI capabilities, methodologies, accelerators, and reusable assets.

• Foster a culture of innovation, collaboration, continuous learning, and professional development.

Innovation & Thought Leadership

• Stay current with advancements in artificial intelligence, machine learning, cloud technologies, and modern data platforms.

• Contribute to internal and external thought leadership initiatives within the Financial Services industry.

• Promote best practices related to AI governance, responsible AI, data management, and emerging technology adoption.

Required qualifications to be successful in this role:

• A credible authority in the business operations of Canadian and/or US Banking/Financial Services companies.

• 10 + years of growing responsibility in a technology consultancy with demonstrated track record of converting client intimacy and trust into: consulting and systems integration sales, high quality project delivery, satisfied clients.

• Demonstrated success building and leading executive (C-Suite) relationships within Ontario-based…