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SRE Application Support; Mainframe, AIX, OnDemand

Job in Toronto, Ontario, M5A, Canada
Listing for: Cynet Systems
Full Time position
Listed on 2026-07-20
Job specializations:
  • IT/Tech
    IT Support, Systems Administrator, SRE/Site Reliability
Job Description & How to Apply Below
Position: SRE Application Support (Mainframe, AIX, OnDemand)


Job Description :

Responsibilities:
  • Provide Level 2 application support for critical banking applications running on Mainframe AIX and OnDemand platforms.
  • Monitor application health system performance and batch processing to ensure 24x7 availability and reliability.
  • Troubleshoot and resolve production incidents perform root cause analysis RCA and implement preventive measures.
  • Support Mainframe batch jobs scheduling and OnDemand report processing.
  • Work closely with development infrastructure and operations teams to ensure smooth releases and deployments,
  • Participate in incident management problem management and change management processes.
  • Drive SRE best practices such as automation resilience monitoring and operational excellence.
  • Create and maintain runbooks SOPs and operational documentation.
  • Provide on call support as part of a rotational support model.
  • Required Skills

    Experience:

  • Strong experience in Application Support SRE Production Support roles.
  • Hands on experience with.
  • Mainframe environments batch processing job monitoring production support.
  • IBM OnDemand or sim ilar report management tools.
  • AIX Unix Linux systems administration and troubleshooting.
  • Experience supporting mission critical applications in large enterprise or banking environments.
  • Strong understanding of incident problem and change management processes.
  • Ability to analyze logs job failures and system alerts to quickly restore services.
  • Excellent communication skills and ability to work with cross functional teams.
  • Nice To Have:
  • Experience in banking or financial services domain.
  • Exposure to automation scripting or monitoring tools.
  • Familiarity with ITIL processes.
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