Hybrid IT Infrastructure Support Analyst

Join a dynamic beauty e-commerce firm as a Hybrid IT Infrastructure Support Analyst in Toronto, ON. Focus on maintaining connectivity and cloud services while working in a flexible environment.

This 12-month contract position requires operational support across a hybrid network and cloud landscape. You will provide hands-on administration for Cisco Meraki and Microsoft Azure environments. Ideal candidates boast strong troubleshooting and vendor coordination skills for optimal infrastructure performance.

Key Responsibilities:

• Monitor network health with Cisco Meraki Dashboard

• Assist users with VPN setup and office connectivity

• Support administration of Azure and Entra

• Manage communication with ISPs regarding service issues

• Maintain precise documentation of hardware and support records

Requirements:

• Experience in supporting hybrid IT environments

• Familiarity with Cisco Meraki and Azure services

• Understanding of TCP/IP, DNS, and DHCP protocols

• Excellent tracking and documentation abilities

• Relevant education in IT or related fields

Elevate your IT career by supporting crucial operations in a hybrid work model.
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