Site Reliability Engineer – APM, Dynatrace, Observability

Site Reliability Engineer – APM, Dynatrace, Observability Location

• Toronto, ON
• Hybrid – 2 days in office per week

Strong Day 1 expertise in Dynatrace, including:

• DQL
• Gen3 Dashboards
• Traces / Grail
• Active Gate and Plugins
• SRG / Workflow Development
• Biz Events

Hands‑on experience with APM and observability platforms (Dynatrace or equivalent), with the ability to instrument, analyze, and troubleshoot distributed applications.

Deep troubleshooting expertise using observability signals (Metrics, Events, Logs, Traces – MELT) to identify root causes across complex, multi‑layer end‑to‑end environments.

Strong foundation in Observability fundamentals (MELT).

Expert‑level dashboard design, including UI/UX best practices.

Extensive experience troubleshooting performance and non‑functional issues.

Strong expertise in AWS Observability, including:

• Cloud Watch
• Application Signals
• Metrics, Logs, and Traces
• AWS Lambda
• API Gateway

Development experience with:

• Python
• Ansible
• AWS Lambda
• Amazon ECS
• Azure Functions

Understanding of AI‑based system fundamentals, including how AI systems are built and monitored.