Lead UX Designer AI Operations

Position: Lead UX Designer for AI Operations
Drive design innovation as a Principal Product Designer at Pager Duty, specializing in AI and automation solutions for operational excellence. Optimize user experiences for intelligent systems.

In this strategic role, you will lead the design efforts for Pager Duty’s AI agents and automation workflows. Collaborating with product leadership and cross-functional teams, you will shape how organizations utilize AI technologies to prevent incidents and enhance operations. A robust background in AI/ML product design is critical for your success.

Key Responsibilities:

• Set design vision for AI and automation

• Partner with AI/ML engineers for user-centric solutions

• Develop principles for user control and AI explainability

• Guide cross-team design mentorship on AI practices

• Research the impact of AI recommendations on users

Requirements:

• Over 10 years of product design experience

• 3 years in AI/ML product design

• Experience influencing product strategy

• Strong portfolio in AI/UX

Lead the future of AI-driven product design at Pager Duty and elevate the operational capabilities of our clients.
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